Your trust in the site is our utmost priority.
ALL products on the net are eligible for a free Replacement within a few days of delivery. In the unlikely scenario, you receive a product with a manufacturing defect.
However, if you receive an incorrect / damaged / different product or one with missing accessories, please raise a return request within hours of delivery. We'll also need an unboxing video and images of the parcel to investigate the discrepancy.
Return Policy Abuse
We want all our customers to have a great experience with us. In order for our a few day Replacement Guarantee to be sustainable and fair for all, we take Return and Exchange Policy abuse seriously.
We monitor customers who have placed multiple Return & Exchange requests with us. Even the ones who place these requests over multiple accounts. This makes us feel like there are certain customers who are not here to shop but to “borrow” a product just to return it later. We will deny repeat return requests from customers who use such tactics and prohibit them from future purchases.
We want you to have a pleasurable shopping experience with us. While most of our customers use our policies as intended, we would really appreciate it if everyone would kindly respect our policies so that we can continue serving you better.
We don't want the handful of people who attempt to abuse our policy to ruin the experience for everyone else.
Return time:Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.